Data Protection & Privacy

Jayjili Privacy Policy — How Your Information Is Protected

Jayjili treats the security of your personal information as its top priority. This privacy policy explains in detail what data we collect, why we collect it, how it is stored, and what rights you have.

Last updated: January 2026 Applicable to: all jayjili users Currently in effect
1

Introduction & Applicability

Jayjili is a trusted online gaming platform in Bangladesh. We believe every user's personal information belongs to them — and safeguarding it is our primary responsibility. This privacy policy applies to the jayjili website, app, and all related services.

By creating an account or using jayjili's services, you agree to this privacy policy. If you do not agree with any part of it, we ask that you refrain from using jayjili's services.

Important: This privacy policy may be updated at any time. The date of any changes will always be noted at the top of the page. It is your responsibility to check this page regularly.

Our privacy policy is built on international data protection standards — in particular, the core principles of GDPR. At every stage of data collection and processing, we uphold the principles of transparency, data minimization, and purpose limitation.

2

What information is collected

Jayjili collects only the information genuinely needed to provide you with our services. We do not collect excessive or unnecessary data. The table below gives a clear overview of the types of information we collect:

Data Type Example Collection Time
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Email address, mobile number At registration
Financial Information Mobile banking account number, transaction history During deposit/withdrawal
Gaming Information Game history, bet amounts, win/loss records During platform use
Technical Information IP address, device type, browser information Automatically at each session
Behavioral Data Page visit patterns, click behavior, session duration Through cookies during site usage

What we do not collect: jayjili never collects your social media passwords, bank account PINs or passwords, or any sensitive information without your consent.

3

Purpose of Data Use

Jayjili uses your information only for specific, legitimate purposes. We never use your data in ways you have not been informed about in advance. Below are the key purposes for which we use your information:

  • Account creation and verification — to confirm your identity and ensure secure login
  • Processing financial transactions — to handle deposits and manage withdrawals
  • Fraud Prevention — to detect suspicious activity and maintain platform security
  • Compliance with legal obligations — to meet KYC, AML (anti-money laundering), and other regulatory requirements
  • Customer Support — to resolve your issues and improve our service quality
  • Personalized experience — to recommend games and offers based on your preferences
  • Responsible Gaming — to identify unusual gaming behavior and provide timely support
  • Communication — to send important updates, security alerts, and promotional information

Jayjili never sells your data to third parties for marketing purposes. Every step of our data usage is tied to a specific, legitimate purpose.

4

Data Storage & Security

Jayjili protects your data using industry-standard technology and processes. Our servers operate in accordance with international security standards and undergo regular Security Audits.

  • 256-bit SSL Encryption: All data transmissions are conducted through encrypted channels
  • Encrypted Storage: All stored sensitive data is kept in an encrypted state at all times
  • Access Control: Only authorized staff can access specific data
  • Firewall & IDS: Advanced firewall and intrusion detection systems are active at all times
  • Regular Backups: Data is regularly backed up and stored in a secure location
  • Data Retention Period: Your information is retained for as long as required to meet legal obligations; after that, it is securely deleted

Your Responsibilities: Keep your account password strong and do not share it with anyone. jayjili will never ask for your password over the phone or via messages.

5

Data Sharing — Who We Share With and When

Jayjili never sells your data and does not share it with third parties unnecessarily. That said, there are certain situations where sharing information becomes unavoidable:

  • Payment Processor: Information is shared with mobile banking and payment gateway providers as needed to complete financial transactions
  • Game Provider: Game providers on the jayjili platform may process gaming data — they do not have access to your financial or identity information
  • Legal Authorities: Providing data in response to a valid court order or lawful request from a regulatory authority is a legal obligation
  • Security Partners: Limited data may be shared with specialist fraud detection and prevention providers
  • Business Restructuring: In the event of an acquisition or merger involving jayjili, your information may be transferred to the new entity — you will be notified in advance

Before sharing data with any third party, we ensure they meet adequate data protection standards. We have a Data Processing Agreement (DPA) in place with each third party.

6

Cookies & Tracking Technologies

Jayjili uses cookies and similar technologies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored on your device.

  • Essential Cookies: These cookies are required to maintain your login session and ensure security — they cannot be disabled
  • Functional Cookies: For your language preferences, theme settings, and other personalized experience options
  • Analytics Cookies: Used to understand which parts of the site are most visited and to improve our services
  • Marketing Cookies: To display relevant advertisements — you can opt out of this at any time

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some jayjili features from working correctly.

7

Your Data Rights

Jayjili respects your data rights completely. You can exercise any of the rights below at any time — just reach out to our support team:

Right of Access

The right to know what information jayjili holds about you

Right to Rectification

Right to correct inaccurate or outdated information

Right to Erasure

Right to request deletion of your data under specific conditions

Right to Restrict Processing

Right to restrict data processing in certain circumstances

Right to Portability

The right to receive your information in a portable format

Right to Object

Right to object to the use of your data for marketing or profiling purposes

How to exercise your rights: To exercise any data rights, contact jayjili support. We typically respond within 30 days.

8

Underage Users

Jayjili's services are intended for users aged 18 and over. We never knowingly collect personal information from anyone under the age of 18.

If we are notified that a minor has registered on jayjili, we will immediately close the account and delete all associated data. Parents who suspect their child may have an account are welcome to contact our support team.

A note for parents: If you suspect your child is using jayjili or any other online gaming platform, please contact our support team immediately.

9

Privacy Policy Updates

Jayjili may update this privacy policy in whole or in part at any time. For significant changes, we will make reasonable efforts to notify you via your registered email or through a notice on the platform.

The effective date of any policy change is always updated at the top of this page. Continued use of jayjili after a change takes effect constitutes your acceptance of the updated policy.

10

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact the jayjili support team. We are always here for you and take every privacy-related matter seriously.

  • Email: [email protected]
  • Live Chat: available 24/7 on the jayjili platform
  • Response time: typically within 24–48 hours

Our Commitment: jayjili is fully committed to protecting your privacy. Your personal information is a trust we take seriously.

Why is jayjili trustworthy when it comes to protecting your data?

Our privacy policy is not just words on a page — we back it up with the technology and processes needed to keep your data secure.

Military-grade encryption

Jayjili uses 256-bit AES encryption — the same technology used by banks and government agencies. Your information is protected to the highest standard.

Zero Data Sale Policy

Jayjili never sells your personal information to third parties. Your data is not a commodity to us.

Regular Security Audits

Jayjili's systems are regularly tested by third-party security experts. Any vulnerabilities found are addressed promptly.

Data Under Your Control

On jayjili, you can view, update, and delete your own information directly. Your data belongs to you.

Compliance with International Standards

Jayjili's privacy policy is built on international data protection principles, including GDPR — delivering the highest level of protection for users in Bangladesh.

24/7 Privacy Support

Jayjili support is always available to help with any data protection or privacy concerns. Expect a prompt and effective response at any time.

General Privacy Questions

No. jayjili never sells your personal data to third parties. Your information is used solely to provide services, ensure security, and meet legal obligations.

Yes. You can request a copy of all data we hold about you through jayjili support. We typically provide the information within 30 days.

Partially. Certain data (such as transaction records) must be retained for a specified period due to legal obligations. However, anything beyond what is legally required will be deleted upon your request.

Yes, but only if you have given your consent. You can opt out of marketing communications at any time from your account settings. Emails related to security and transactions cannot be disabled.

Yes. In the event of a data breach or security incident, jayjili will promptly notify affected users in accordance with international standards and take the necessary steps.

Join jayjili securely today

We are committed to protecting your privacy and data. Register now and enjoy a world-class, secure gaming experience.

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